View Full Version : Computer Problem

01-28-2009, 08:31 PM
When I boot up my computer then log into my account everything disappears. I see my start bar and w/e and all my icons but with seconds it all disappears. I can bring up the task manager and everything seems fine. The only thing that remains is rocket dock. Everytime I click the firefox shortcut things reappear but only to disappear a few seconds later. I have a hunch that it has something to do with some stupid porn webcam pop-up. Kaspersky detected something, but I figured it already removed it. Any other suggestions as to what I should do? I've already tried rebooting, did not help. Help! +rep for advice that works. I'm running xp home sp3 with pentium d and 1 gb ram if that helps.

01-28-2009, 08:36 PM
boot in safe mode and run Hi-Jack this and Kaspersky

01-28-2009, 08:37 PM
If it was me I would boot up in safe mode and start trouble shooting. Could be a virus. Ad aware is one of my faves. Advanced System Care v3 is also a good program. If you clean and optimize from safe mode and it still happens you might have a more serious problem. Try safe mode trouble shooting first. If cleaning it out doesn't help try the system restore to before you started having the problems.

01-28-2009, 08:55 PM
You have a virus that keeps killing explorer.exe

Boot into safe mode and run some Anti virus scans.

01-29-2009, 08:05 AM
Hm. Sounds like with what happened with my dad's computer.

He downloaded the Antivirus 2009 Virus. Was not pretty. Although, it didn't allow you to open up Task Manager, so you may have something else.

01-29-2009, 08:16 AM
If you open your task manager, check under "Processes" to see if "explorer.exe" there - what you're describing sounds like explorer crashing, most likely caused by spyware (eg: "some stupid porn webcam pop-up" as you said).

I'd (also) recommend HijackThis (http://www.trendsecure.com/portal/en-US/tools/security_tools/hijackthis) and Spybot - Seek & Destroy (http://www.safer-networking.org/en/). Update Spybot S&D after installing, then boot into safe mode and run them.

"Hijack This" will show you what programs run on startup, and toolbars installed in IE, as well as some other intenet hooks (some of them "Hijack This" can't fix, but it will tell you what other program(s) to get). In short, you should be able to tick and "remove" everything on that list without breaking your computer, but you might have to re-install certain programs, or re-add them to the "startup" folder. There's also an "undo" option (just make sure you do the scan with the backup).

"Spybots - Seek & Destroy" is like a virus scanner, and will take quite a while to scan, just let it fix everything it finds - it shouldn't affect you at all. It might tell you it needs to run again after fixing, make sure you let it.

01-29-2009, 08:57 AM
I think Hypn is right. Explorer crashes and reappears a lot. Heres a screen shot

01-29-2009, 09:00 AM
Read the whole page at IDlist error (http://www.askmehelpdesk.com/laptops/idlist-error-169306.html) the OP is having the same errors with /idlist

well of the above list you provided, all indications indicate that vtstr is some form of
virus or malware and should be removed ASAP as this may be the cause - either way this needs to be removed

OPen your msconfig again and take the checkmark out of vtstr and click OK and then click the button that says "restart computer"

Open msconfig again after restart and make sure there is still no check mark in vtstr and close

Go to Start, Search then files or folders - then click "all files and folders"
In the search box, type vtstr*.*

Below of where you typed, vtstr*.*, go down to where it says "look in" and make sure it list Local Hard Drives in the box

Now, click search

When search completes, you should have a couple of things come up
On each one that has vtstr, with mouse - right click on the file and choose delete
Once files are deleted, restart PC

01-29-2009, 09:24 AM
Thanks Sinz. I didnt have the same virus or program but I have something called "SexySaver" so I disabled that. Running a full search on my computer. I'll report back in half an hour or less when I finish scanning and reboot. Thanks for all the help so far people.

01-29-2009, 10:22 AM


That's why you don't click porn ads.

01-29-2009, 11:01 AM
rofl sexysaver is ftw.

02-01-2009, 01:47 PM
Ok, fixed it. Had to reformat. Just couldn't get rid of it.