View Full Version : Seagate firmware update bricks 99.9% 500 GB 7200.11 Barracudas

01-19-2009, 09:43 PM
As you all know, the 7200.11 series of HDDs have been failing within 4 months of usage. Seagate claims that they are aware of this issue, and has released a firmware update that was supposed to fix it. All 7200.11 Barracuda 1 TB, 750 GB, 500 GB, 320 GB drives are affected (including server counterparts).

However, the firmware update did not work initially. This afternoon, they released another update which changed the firmware upgrading utility, and some had successes flashing the 750 GB and 1 TB drives, however, 99.9% of people that flashed on the 500 GB (ST3500320AS) bricked their drives.

People with multiple 500 GB drives had all of them bricked as the tool automatically flashes all of the detected models.

This thread is known as the "thread of the bricked 500 gig cudas":
Does the SD1A break 500GB cudas? - Internal (ATA and Serial ATA) drives - Seagate Community Forums (http://forums.seagate.com/stx/board/message?board.id=ata_drives&thread.id=5625&view=by_date_ascending&page=1)
This is where all people that have bricked their 500 GB drives with this new firmware posts.

This is the original 7200.11 firmware issue thread (official, stickied):
ANNOUNCEMENT: Firmware Issues - Internal (ATA and Serial ATA) drives - Seagate Community Forums (http://forums.seagate.com/stx/board/message?board.id=ata_drives&thread.id=4771)

Tonight, Seagate decides to remove the firmware from the site.
Seagate Knowledge Base (http://seagate.custkb.com/seagate/crm/selfservice/search.jsp?DocId=207951)

"Note: This file has been temporarily taken offline as of Jan 19, 2008 8PM CST for validation."

A bit too late. I'm sure lucky I did not flash the firmware today. I played it smart and waited for other people to try it out first. Someone at the Seagate firmware testing center will most likely get fired soon. This is a big widespread problem.

Original thread:
Seagate firmware update bricks 99.9% 500 GB 7200.11 Barracudas - XtremeSystems Forums (http://www.xtremesystems.org/forums/showthread.php?t=215066)

01-19-2009, 09:58 PM
I wonder how they screwed up so bad. No QA?

01-19-2009, 10:17 PM
mines has been good for about year now, and I've never done anything to it.
just out of the box

im just about running out of space on this one and was gonna get another one of these seagate drives, but now maybe ill try something else..

01-20-2009, 12:34 AM
That's gotta suck. Wonder what seagate's going to do now, with that many peoples' HDD's screwed.

01-20-2009, 01:41 AM
Well, Seagate definitely failed on their high capacity 7200.11 series. They better jump on 7200.12s asap.
Customers report lots of their electronics just dying. So far I've heard reports of SD15 being the faulty firmware. However, Seagate denies that anything is wrong with either SD15 (or even SD17) or their electronics.

And wasn't SD1A meant for 1.5TB drives only? It was a special firmware written for those and lower capacity disk owners were complaining about them being left out. Wouldn't be surprised, if they didn't do anything to that firmware at all and just released it for lower capacities.

01-20-2009, 02:52 AM
Yay wd

01-20-2009, 09:42 AM
lol, my 750 is a western digital, ftw.